Privacy information

Glowing Pine B.V.. considers that the security of your personal data when using the website is important and we take the protection of your personal data on everyone. In this text, we therefore inform about how these are handled, what information we save and which we discard.

Data gathering

You can use our website without providing any personal information provided that it is not necessary to be able to offer the product or service you ordered. When you use our website, we store data in our servers for various security reasons. This information may include the name of your ISP, the website you used to link to our website, the website you visit from our website and your IP address. Information could possibly be used to identify you but we have no opportunity to use it that way. It happens that we use information for statistical purposes, but individual users are anonymous and not identified. I fall when personal data is provided to others to create products or services that you have ordered or for other reasons that you have approved, we use appropriate technical and organizational methods to ensure that applicable personal data regulations are complied with.

Collection and processing of personal data

The company responsible for personal data collected through the website is Glowing Pine B.V, org.nr. 859987942, Keizersgracht 311, 1016EE Amsterdam, +46 (0)8 522 258 69. We comply with the Swedish Personal Data Act (SFS 1998: 204) and other applicable regulations in the processing of personal data. We only collect personal information that you provide to us when you register, fill in forms or send e-mails, when you order products or services, make inquiries about best materials or the like when you yourself have chosen to provide information to us. The personal data is collected and processed for the purpose of administering the action you have requested, or as required by law, and is not stored longer than is required to fulfill this purpose.

Sharing of data to third parties

The database and its contents will be shared with the following parties:

Viseo AB

Viseo AB, Brännkyrkagatan 56 | 118 22 Stockholm, Sweden. Org. No. 556840-8875 is the company that provides us and our customers with online marketing services. The data you have provided will be shared with this provider. We must do this in order to satisfy our commitment to you as customers.

Active Ants

Active Ants, Florijnstraat 16, 4879 AH Etten-Leur, The Netherlands is a company that provides us and our customers with logistics services. When ordering, the data you have provided will be shared with this supplier. We must do this to be able to satisfy our commitment to you as customers.

Mailchimp

Mailchimp, (The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, Georgia 30308. USA) is a tool we use to send important messages to our customers and partners, but is also used to send out market information to potential customers. When you provide your contact information to us, we will store this in this service to send important information and / or market information to you.

Other parties

In addition to these third parties, the database and its contents remain with us. Your personal data will not be passed on by us or our representatives for the use of additional third parties in any form, unless we have received your permission or are obliged to do so by law.

We retain control over and responsibility for the use of the personal information you provide to us. Certain data may be stored or processed in computers in jurisdictions outside the EU and the EEA area, whose regulations on personal data may differ from the Swedish regulations. In such cases, we ensure that appropriate protection measures are taken to ensure that those who process data in that country maintain a personal data protection that is equivalent to that which exists in Sweden.

Right of cancellation etc.

You have the right to withdraw your consent to use your personal data in the future at any time or request correction of your personal data that we process. Just send an email to Glowing Pine B.V. according to the contact information below. You also have the right to receive information free of charge once per calendar year about which personal data we process about you, where this data has been obtained, the purposes of the processing, and to which recipients or categories of recipients the data is disclosed.

Use of cookies

The website uses so-called “Cookies”. Cookies are small text files that are stored on your hard drive via your browser. They store special information (eg your default language settings or page settings) that your browser can return to us the next time you visit our website (depending on the life of the cookie).

We use two categories of Cookies: Cookies required for technical reasons, without which the functionality of the website is limited, and Optional Cookies.

When you visit our website for the first time, a banner will appear on the page. The banner informs you that we use cookies and links you to this page.

You can of course use our website without any Cookies being activated at all (including Cookies for technical reasons). In your browser, you can restrict or disable the use of Cookies at any time. However, this may have a negative impact on the functionality and usability of our website.

Hotjar (web analytics)

Our website uses Hotjar, a web analytics service from Hotjar Ltd, Level 2, St Julians Business Center, 3, Elia Zammit Street St Julians STJ 1000, Malta, Europe, +1 (855) 464-6788 (“Hotjar”).

Based on your consent, Hotjar will analyze your use of our website on our behalf. For this we use the cookies described in more detail in the table above. The information collected by Hotjar when you use our website (eg the referring URL, which websites you visited, your type of browser, your language settings, your operating system, your screen solution) will be transmitted to one of Hotjar’s servers in the EU, where they are stored and analyzed; each result will then be available to us in anonymised form. In this process, user data will not be linked to your full IP address. We have activated on our website an IP anonymizing function provided by Hotjar which means that the last 8 characters (type IPv4) or the last 80 bits (type IPv6) of your IP address are deleted.

You can revoke your consent to web analytics at any time by unregistering on Hotjar’s website, https://www.hotjar.com/opt-out.

För ytterligare information om Hotjar: Hotjar Terms of ServiceHotjar Privacy policy.

Google Analytics & Google Tag manager (web analytics)

Our website uses Google Analytics and Google Tag Manager, web analytics services provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”).

Based on your consent, Google will analyze your use of our website on our behalf. For this we use the cookies described in more detail in the table above. The information collected by Google when you use our website (such as the referring URL, web pages you visit, your browser type, your language settings, your operating system, your display solution) will be transmitted to one of Google’s servers in the United States, where they are stored and analyzed; each result will then be available to us in anonymised form. In this process, user data will not be linked to your full IP address. On our website, we have activated an IP anonymizing function provided by Google which means that the last 8 characters (type IPv4) or the last 80 bits (type IPv6) of your IP address are deleted. Google is also certified under the EU-US Privacy Shield, which ensures an adequate level of data security when it comes to data processing by Google in the US.

You can revoke your consent to web analytics at any time either by downloading and installing a Browser Plugin provided by Google or by adjusting your consent in the table above, where an opt-out cookie is located. Both options will prevent the use of web analytics only if you use the browser on which you installed the plugin or if you do not delete the opt-out cookie.

For more information about Google Analytics & Google Tag Manager: Google Analytics Terms of ServiceGoogle Analytics security and privacy principlesGoogle Tag Manager Terms of Service, och Google Privacy Policy.

DoubleClick (Online Behavioral Marketing)

This website uses DoubleClick, a so-called targeted marketing service from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (hereinafter referred to as Google).

Based on your prior consent, Google will analyze your use of this site. For this purpose, we use, among other things, the cookies described in more detail in the table above. The information collected by Google in connection with your use of our website (eg referring URL, our web pages you visit, the type of browser you use, your language setting, your operating system and your screen resolution) is transmitted to a server at Google in the USA, where the information is stored and analyzed. We and our partner Google will use this information to tailor our marketing to better suit you and your interests, limit the number of times the same ad is displayed, evaluate how effective advertising campaigns are and gain a better understanding of visitors’ behavior after they have looked at a particular ad. When you visit another website in the so-called “Google Display Network”, pop-up windows may appear that are individually tailored to your interests based on information collected on our website.

You can withdraw your consent to this type of analysis at any time, either by managing your consent according to the table above to save an exception cookie to your computer, or by downloading and installing Google’s browser plugin provided by Google. Both options prevent the use of web analytics as long as you use the browser where you installed the plugin and do not delete the exception cookie.

For more information about Google DoubleClick see Googles Privacy Policy for marketing.

Security

Glowing Pine B.V. uses technical and organizational security measures to protect your data from tampering, loss, destruction or access by unauthorized persons. To the extent possible, personal information that you provide to Glowing Pine B.V. to be encrypted to prevent them from being misused by third parties. Our safety routines are continuously revised and based on the latest technical developments.

Children

In order to protect the privacy of children, Glowing Pine B.V. waives from collecting and processing information related to children that we know is under 13 years of age provided that no consent is obtained from the guardian. Glowing Pine B.V. also does not use any information provided by a child that we know is under 13 years of age on the Website. The guardian always has the right to request and be provided with any information provided by the child and can always request that such information be deleted.

Contact

If you have any problems, questions or suggestions, you are welcome to contact us

Personuppgiftsombud (Data Protection Officer) för Glowing Pine B.V.:
Glowing Pine B.V.
Personuppgiftsombud, Joakim Helgodt
Keizersgracht 311
1016EE Amsterdam

Telefon: +46 (0)8 522 258 69
E-post: contact@hemplybalance.com

The constant development of the Internet may also require that the content of these terms be changed. We reserve the right to make changes if necessary.